MapleMooses Posted October 23, 2017 Posted October 23, 2017 (edited) RP Name: Cherry/MapleMooses Steam ID: 76561198075021625 Date of Ban: Not sure Length of Ban:Permanent Offense: Chargeback Banned By: General Grievious Why should we unban you/shorten the ban period?: My little sister plays on my steam account to play GMod with her friends. She had used my paypal to donate to the server so I charged the money back since she hardly ever plays. I never received money back so I do not understand why this account was banned for a charge back? I have donated for her and 2 other friends to play here. I don't understand how you can still have the money I donated here but not let her come play anymore? She wants to come back and since the chargeback never went through I told her it would be fine since it was about 75$USD (~100CAD). Evidence to support your claims: Edited October 23, 2017 by MapleMooses
Posted October 23, 2017 (edited) RP Name: Cherry/MapleMooses Steam ID: 76561198075021625 Date of Ban: Not sure Length of Ban:Permanent Offense: Chargeback Banned By: General Grievious Why should we unban you/shorten the ban period?: My little sister plays on my steam account to play GMod with her friends. She had used my paypal to donate to the server so I charged the money back since she hardly ever plays. I never received money back so I do not understand why this account was banned for a charge back? I have donated for her and 2 other friends to play here. I don't understand how you can still have the money I donated here but not let her come play anymore? She wants to come back and since the chargeback never went through I told her it would be fine since it was about 75$USD (~100CAD). Evidence to support your claims: Edited October 23, 2017 by MapleMooses
Rolenth Posted October 23, 2017 Posted October 23, 2017 Charge backs are a instant permaban. Also chargebacks take sometime to return to you. It's not like a refund where it's sub-instant. Paypal especially takes a lot of time. WAS MEDIC
Posted October 23, 2017 Charge backs are a instant permaban. Also chargebacks take sometime to return to you. It's not like a refund where it's sub-instant. Paypal especially takes a lot of time. WAS MEDIC
MapleMooses Posted October 23, 2017 Author Posted October 23, 2017 I couldn't find this in the rules? And this was months ago. Paypal does not take that long, I deal with it for my job. The chargeback was not accepted. This account was banned and they kept my money.
Author Posted October 23, 2017 I couldn't find this in the rules? And this was months ago. Paypal does not take that long, I deal with it for my job. The chargeback was not accepted. This account was banned and they kept my money.
Jax Posted October 23, 2017 Posted October 23, 2017 2 minutes ago, MapleMooses said: I couldn't find this in the rules? If I understand what you're saying is that you didn't find chargebacks were against the rules. It in the ToS that refunds aren't offered unless its a mistake on the servers end. It also common practice on Garry's Mod servers to instaban any chargeback attempt due to some people using them in malicious ways. Quote Refunds We do not offer refunds unless we deem you deserve one, as in; If we, the owners, or the service make a mistake we will refund you based upon a descision made there and then. Otherwise, refunds are not a thing.
Posted October 23, 2017 2 minutes ago, MapleMooses said: I couldn't find this in the rules? If I understand what you're saying is that you didn't find chargebacks were against the rules. It in the ToS that refunds aren't offered unless its a mistake on the servers end. It also common practice on Garry's Mod servers to instaban any chargeback attempt due to some people using them in malicious ways. Quote Refunds We do not offer refunds unless we deem you deserve one, as in; If we, the owners, or the service make a mistake we will refund you based upon a descision made there and then. Otherwise, refunds are not a thing.
MapleMooses Posted October 23, 2017 Author Posted October 23, 2017 Well again, I personally don't play, my sister does. Charge back wasn't mean to be malicious, and she wants to play again so since they kept the money I don't see why she and her friends can't?
Author Posted October 23, 2017 Well again, I personally don't play, my sister does. Charge back wasn't mean to be malicious, and she wants to play again so since they kept the money I don't see why she and her friends can't?
Ccmonty Posted October 23, 2017 Posted October 23, 2017 ehh +! should be looked into The ORIGINAL Forum Troll 1 time perma banned, 8 time staff member, 7 time staff removal recipient, Permanent 104th
Posted October 23, 2017 ehh +! should be looked into The ORIGINAL Forum Troll 1 time perma banned, 8 time staff member, 7 time staff removal recipient, Permanent 104th
Guest Posted October 23, 2017 Posted October 23, 2017 before charging back you should've talked to people in charge of donations n shit
Posted October 23, 2017 before charging back you should've talked to people in charge of donations n shit
Flynn Posted October 23, 2017 Posted October 23, 2017 Ye if you charge back you get banned, just how it rolls my friend.
Max Posted October 24, 2017 Posted October 24, 2017 It was a mistake but as others said you need to make sure you read the rules
MapleMooses Posted October 24, 2017 Author Posted October 24, 2017 (edited) To clarify, I do not play here. My little sister does. I charged it back since she stopped playing but I never got the money back. It was not her mistake (a community memeber) it was mine (the cardholder). If you are going to keep her banned can you issue the refund? Edited October 24, 2017 by MapleMooses
Author Posted October 24, 2017 (edited) To clarify, I do not play here. My little sister does. I charged it back since she stopped playing but I never got the money back. It was not her mistake (a community memeber) it was mine (the cardholder). If you are going to keep her banned can you issue the refund? Edited October 24, 2017 by MapleMooses
Guest Posted October 24, 2017 Posted October 24, 2017 You don't just pay for something and then when you get bored of it demand a refund, that's not how that works. We have a very strict set of rules regarding this kind of thing. Denied.
Posted October 24, 2017 You don't just pay for something and then when you get bored of it demand a refund, that's not how that works. We have a very strict set of rules regarding this kind of thing. Denied.
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