To clarify, I do not play here. My little sister does. I charged it back since she stopped playing but I never got the money back.
It was not her mistake (a community memeber) it was mine (the cardholder).
If you are going to keep her banned can you issue the refund?
Well again, I personally don't play, my sister does. Charge back wasn't mean to be malicious, and she wants to play again so since they kept the money I don't see why she and her friends can't?
I couldn't find this in the rules? And this was months ago. Paypal does not take that long, I deal with it for my job. The chargeback was not accepted. This account was banned and they kept my money.
RP Name: Cherry/MapleMooses
Steam ID: 76561198075021625
Date of Ban: Not sure
Length of Ban:Permanent
Offense: Chargeback
Banned By: General Grievious
Why should we unban you/shorten the ban period?: My little sister plays on my steam account to play GMod with her friends. She had used my paypal to donate to the server so I charged the money back since she hardly ever plays. I never received money back so I do not understand why this account was banned for a charge back? I have donated for her and 2 other friends to play here. I don't understand how you can still have the money I donated here but not let her come play anymore? She wants to come back and since the chargeback never went through I told her it would be fine since it was about 75$USD (~100CAD).
Evidence to support your claims: